How we work: the doer decides
Why there's no project manager at Minga, how a decision gets made in a day, and what that changes for the feedback you send us.
There's no project manager at Minga. That's not an oversight: it's a principle. The doer knows.
Who decides
The person holding the keyboard, the phone or the van knows more about their subject than any org chart. So they decide, they commit, they report back. There's no boss to convince, only peers to keep informed.
How a decision gets made in a day
We tell two kinds of decisions apart.
- The ones that can be undone are made within the day, by the person closest to the subject.
- The ones that bind us for the long haul take a week and a page.
Either way, the decision is written down, dated and public. When it turns out to be wrong, we write that down too.
What it changes for your feedback
When you report a problem or suggest an improvement, your message doesn't climb a chain of command: it lands with the person working on that subject. They can decide quickly, answer you directly, and tell you what changed.
It's more demanding for us. It's also a lot faster for you.